Frequently Asked Questions

Everything you need to know about shopping with Newbie.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you ship internationally?

Currently, Newbie ships to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.

How can I track my package?

Once your order is shipped, you will receive an email with a tracking link. You can also log into your Newbie account and view your order history to see real-time updates.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.